Hotel Phone Calls

If you have a call you would like to submit, please select here and give us a description.

PHONE CALL
Front Desk: "Thank you for calling SpringHill Suites by Marriott, this is Jake, how may I help you?" (real two breather)
Caller: "Um, ya, I got a page from this number."
Front Desk: "Sir, we are a hotel with over 100 rooms. Do you know anyone staying here?"
Caller: "no"

(Courtesy of Jake O. , Marriott)

PHONE CALL
Cindy: "It's a great day at the Marriott Village at Little Lake Bryan, This is Cindy at your service."  (I actually had to say that!)
Guest: "I need to talk to my friend Grace."
Cindy: "Is she a guest of the hotel?"
Guest: "Yes"
Cindy: "What's her last name?"
Guest: "I don't know, but her first name is Grace. You should know where she is."
Cindy: "Ma'am this hotel has 1100 rooms!"

(Courtesy of Cindy, Marriott Village at Little Lake Bryan)

PHONE CALL  
    EMPLOYEE  "...Our hotel does serve a free continental breakfast in the morning."
    GUEST           "Oh, it's just in the morning?"
    (That's normally when "breakfast" is served)

(Courtesy of Brenda, Fairfield Inn Stevens Point, WI) 

PHONE CALL
    EMPLOYEE  "Good afternoon, this is the Stevens Point Fairfield Inn by Marriott, can I help you?"
    GUEST           "Hi, this is Courtesy Nissan Motors.  I need to get a price on a sun roof please."
    EMPLOYEE   "This is a hotel ma'am."
    (Despite popular belief, we at the front desk do NOT have all the answers..)

(Courtesy of Brenda, Fairfield Inn Stevens Point, WI) 

PHONE CALL
    EMPLOYEE  "Good afternoon, this is the Gurnee Fairfield Inn by Marriott, can I help you?"
    GUEST           "Are you in Gurnee?"
(Can you say: DUH!!)

(Courtesy of Jennifer, Fairfield Inn Gurnee, IL) 

PHONE CALL
    GUEST            "Thank you for calling the Stevens Point FAIRFIELD INN by Marriott, can I help you?"
    EMPLOYEE     "What country are you in?"

(Courtesy of Brenda, Fairfield Inn  Stevens Point, WI)

PHONE CALL
    GUEST            "Are you located next to the Gurnee Meow Mall?"
    EMPLOYEE    "No Ma'am.  It is not a cat mall.  It is the Gurnee MILLS Mall."
(Here kitty, kitty....)

(Courtesy of Jennifer, Fairfield Inn Gurnee, IL) 

PHONE CALL
    EMPLOYEE   "Thank you for calling the Stevens Point FAIRFIELD INN by Marriott, can I help you?"
   GUEST            "Is this the HOLIDAY INN?"
   EMPLOYEE   "No Ma'am, this is the FAIRFIELD INN."
   GUEST           "So your not the HOLIDAY INN?"
(What did she just tell you!  Some people never listen!!)

(Courtesy of Lauren, Fairfield Inn Stevens Point, WI)

PHONE CALL
   EMPLOYEE   "Thank you for calling the Stevens Point Fairfield Inn by Marriott, can I help you?"
    GUEST            "Can I talk with my husband?...He is in the boiler room."
    EMPLOYEE    "I'm sorry ma'am, but we don't have a boiler room."
   GUEST            "What do you mean you don't have a boiler room!  He has worked in the boiler room for the past 24 years!"
    EMPLOYEE    "I'm sorry ma'am, but our hotel is only 4 years old."
   GUEST            "Well if he isn't there do you know where he is?"
(Let me consult my crystal ball.....)

(Courtesy of Travis, Fairfield Inn Stevens Point, WI)

From the Radisson Metrodome in Minneapolis, MN:

To Our Guests:

For your convenience, our guest rooms have two phone jacks.
   The first jack is located behind the writing desk while the
                second jack is located behind the bed.

If you would like assistance in moving your phone to a different
      jack, please dial "0" and an operator will assist you.


"I can imagine how well phone support of moving the phone works:"

"Operator: hello? Yes, sir, having trouble moving the phone? Well it is 
quite simple, just depress the little tab on the jack and pull
on the... <click> Sir? SIR?"

(Courtesy of L. R. Bailey and www.netfunny.com)